At Component Supply, we are privileged to work with the brightest, most creative scientists, engineers, researchers and educators. It's our belief that by giving them access to quality materials and components, they can change the world. That belief drives our mission to be known worldwide as the "The R&D Hardware Store."
This mission is lost today because the perception of a hardware store has changed. Historically, a hardware store was a place someone could go to pick up the supplies they needed to complete a project. They could always trust the quality and speak with helpful people who were knowledgeable about the products and how to use them. Because we remember the value of the traditional hardware store, we emulate these qualities in our daily operations. We maintain a comprehensive stock of quality components in as many size and material options as possible and provide trustworthy, insightful information about them. We not only have an extensive understanding of our products' characteristics, but also where and how they can be used, what sizes and materials are best suited for certain applications and what related products and information will enhance those applications. Our inventory is based on what we anticipate a customer might need to complete their project, not based on inventory turnover reports or pass-through rates, and we have the products in stock, ready to ship.
With our knowledge of our components and how to work with them, we custom fabricate many of them to our customer's specifications. Our fabrication capabilities include cutting and bending small diameter metal tubing such as hypodermic tubing; cutting, bending and end forming small diameter wire; cutting nylon and polyester mesh; producing custom needles in various lengths or bend configurations; and making custom fittings for a number of specialty applications. In our efforts to maintain the qualities of the traditional hardware store, we offer these services with faster lead times and more competitive prices.
At our core, we want to be known for three things. First, we want our employees and the communities where we are located to know us as a great place to work. We are a team of individuals with lives and families that matter. As a company, we want our employees to support their families while prioritizing what is truly important in life. Next, we want our vendors to know us as a great customer and a company that views them as an important part of our team. We strive to pay our invoices early, understand our vendors' internal processes and maintain a warm, friendly relationship with each representative we contact. Finally, we want our customers to know us as the best supplier and custom fabricator they know. We are genuinely interested in the work of our customers and encourage them to contact us with their questions and concerns.
The work we do at Component Supply is more than our career; it's our ministry, and we want everyone we deal with to see us for what we are at our core. At the end of this life, when all the tools go back in the box, we want to know our priorities were in the right place.