Last week I received a phone call from a customer who wanted to use our push to connect fittings in a standard pneumatic application. However, he was confused because the description on our website said the fittings were not recommended for pressure or vacuum applications. If these fittings weren’t appropriate for nylon and polyurethane fractional pneumatic tubing as our description suggested, that left only cosmetic uses. Nothing against these fittings, but they’re not attractive enough to be used for cosmetics.
While we are really proud of the work we have done with our content to make it useful and relevant for our customers, sometimes we just miss something. These fittings can be used for pressure or vacuum applications, and I can’t tell you how that inaccurate statement made it to our website. I am so thankful for customers that are willing to call and ask questions about our products and what we do. We like talking to them, and we have a growing knowledge about what we supply and how we can customize products. Not often, but sometimes we get it wrong and need our customers to let us know. So, if you see something that doesn’t make sense, we hope you’ll give us a call.
